Question 1

Does the Cibes lift require a pit?

Accepted Answer

Cibes lifts require no pit (0 cm). They install directly on a flat floor, saving construction costs and time. Ideal for existing homes or older buildings where a lift needs to be added (Retrofit).

Question 2

Can a Cibes lift be installed outdoors?

Accepted Answer

Yes. Cibes lifts can be installed on an external wall or in a semi-outdoor space such as a covered terrace. Outdoor-rated configurations use:

Aviation-grade aluminium shaft (AL6060 and AL6063), which cannot rust
Dual-tempered laminated safety glass (EN12-150)
IP55-rated control electronics
Typhoon-rated structure to Beaufort Force 12
Factory UV exposure and salt-spray testing

The Air 2, V80, and Uno models are commonly specified for outdoor installation in Thailand, including in Phuket, Koh Samui, Pattaya, and other coastal locations.

Question 3

Do you have reference projects similar to mine?

Accepted Answer

Very likely. Cibes has completed thousands of installations across homes, clinics, hotels and public buildings in Thailand and worldwide. Tell us your building type and number of floors and we will share relevant reference projects.

Question 4

How does a Cibes screw-driven lift work?

Accepted Answer

A Cibes screw-driven lift moves up and down by rotating a nut on a vertical steel screw inside the shaft. The motorised nut attached to the platform travels along the screw, lifting and lowering the cabin at a controlled, smooth speed. There is limited use of hydraulic oil (auto lubricated screw), no counterweight, no traction cable, and no overhead machine room. The drive is self-locking, which means the platform cannot fall freely, even in the event of a power loss or motor failure.

Question 5

How much does a Cibes home lift cost in Thailand?

Accepted Answer

A Cibes home lift in Thailand starts from approximately 1.2 million THB for the Voyager V80 model. Indicative pricing by model. Final pricing depends on lift size, number of floors, interior finish package, door configuration, and indoor or outdoor installation. Cibes Lift Thailand provides a free written quotation after a site survey.

Question 6

Is Cibes lift safe for elderly users and people with reduced mobility?

Accepted Answer

Yes. Accessibility features include:

Low-threshold or zero-threshold entry
Large platform options compatible with walkers and wheelchairs plus an attendant.
Handrail-mounted controls on Cibes Air for users who prefer not to use a touchscreen
24-hour emergency call button connected to live operators
ARD battery backup for power outages
Smooth, low-speed motion profile to avoid loss of balance

Question 7

Is there a fee for a consultation and quotation?

Accepted Answer

No. You can speak with our team and request a preliminary quotation free of charge. Once we receive your information, our team will contact you within one business day to discuss your requirements and recommend a suitable lift for your space.

Question 8

What is included in the price?

Accepted Answer

The Cibes Lift Thailand quotation typically includes the lift unit, delivery, installation, commissioning, training, and the manufacturer warranty. The standard inclusion list:

Lift unit (shaft, platform or cabin, doors, control system)
Delivery to site
Installation by factory-trained engineers
Commissioning and full safety testing
Operation and safety training for users
Manufacturer warranty

Items normally not included: civil works on the floor slab if required, electrical supply to the lift location, and any architectural cladding around the shaft. A line-by-line breakdown is provided with every quote.

Question 9

What is the minimum shaft size?

Accepted Answer

Minimum shaft size starts at 1,100 × 870 mm for the Cibes A5000 (3 persons). For larger models (5 persons), the shaft is 1,200 × 1,520 mm. Our technical team can design solutions for your available space.

Question 10

What software can open the drawing files?

Accepted Answer

.dwg files can be opened with AutoCAD, DraftSight, LibreCAD or Autodesk Viewer (free online) — .rvt files with Autodesk Revit — .skp files with SketchUp Pro or SketchUp Free (web version)

Question 11

Are Cibes home lifts safe?

Accepted Answer

Yes. Cibes home lifts are certified to the highest applicable European safety standards. Active certifications include CE Mark, EN81-41 for residential platform lifts, Machinery Directive 2006/42/EC, ISO 9001 and ISO14001 for quality management, and SIL3 certification by Liftinstituut. The Royal Swedish Institute of Technology has tested the screw structural design to load capacities of up to 10 tonnes.

Question 12

Are load-bearing walls required?

Accepted Answer

Not required — Cibes lifts have a self-supporting structure. No reliance on building walls, making them suitable for both new and existing buildings without structural reinforcement.

Question 13

Can I visit a real Cibes installation before deciding?

Accepted Answer

Yes. We can arrange a visit to a completed Cibes project or to our showroom so you can see and ride the lift in person before you decide. Contact our team to book a viewing near you.

Question 14

How fast does a Cibes lift travel?

Accepted Answer

Cibes screw-driven lifts travel at up to 0.15 meters per second on platform models and up to 0.25 meters per second on cabin models. The moderate speed is intentional. It prioritises smooth, comfortable motion for elderly users, children, and wheelchair users, while keeping floor-to-floor travel times short for typical 2 to 4 storey homes.

Question 15

How long does installation take?

Accepted Answer

Installation takes just 3-5 days (compared to 3-4 weeks for traditional lifts). The modular system is pre-fabricated in Sweden, minimizing disruption to residents and other construction work.

Question 16

How often are the drawings updated?

Accepted Answer

We update drawings whenever product specs change, typically every 3-6 months. Please check the update date in the table before using.

Question 17

Is Cibes suitable for Thailand’s tropical climate?

Accepted Answer

Yes. Cibes upgraded all lift shafts from steel to aviation-grade aluminium (AL6060 and AL6063) in 1997, specifically for the Asian market. Aluminium does not rust, even when scratched, which eliminates corrosion risk in Thailand’s humid tropical climate, coastal locations, and rainy season conditions. All outdoor-rated lifts undergo UV exposure and salt-spray testing at the factory before delivery to Thailand.

Question 18

What information do I need to prepare?

Accepted Answer

Basic information: building type, number of floors. Having a floor plan will help us provide a more accurate assessment.

Question 19

What standards do Cibes lifts meet?

Accepted Answer

Cibes lifts are certified to the highest applicable European Union safety standards. Active certifications include:
1. CE Mark: European Union product conformity
2. EN81-41: Vertical platform lifts intended for persons with impaired mobility
3. Machinery Directive 2006/42/EC: Comprehensive machinery safety
4. ISO 9001:2015: Quality management systems
5. ISO 14001:2015
6. SIL3 by Liftinstituut: Safety Integrity Level 3 for safe speed control
7. Royal Swedish Institute of Technology: Structural load testing to 10 tonnes on the screw junction

Question 20

Can a Cibes lift be installed in an existing home?

Accepted Answer

Yes. Cibes lifts are designed for installation in both new construction and existing homes. Common retrofit locations include:

The centre of a stairwell
An unused corner of the living room or hallway
An external wall for outdoor or semi-outdoor installation
A converted closet or storage space
A void between floors in a duplex or penthouse

The minimum footprint is approximately 1 square meter. Cibes Lift Thailand conducts a free site survey  to confirm feasibility and recommend the optimal location.

Question 21

Can I modify the drawings for my project?

Accepted Answer

Yes, architects and engineers can adapt the drawings for their projects. However, technical specifications (shaft dimensions, overhead, pit depth) must follow Cibes specifications.

Question 22

Can the lift be designed to match my interior?

Accepted Answer

Yes. Cibes lifts are designed to act as a design feature in the home, not as a utility object. With various combinations, custom panel materials, and premium design tiers, the lift can be matched to any interior style, from minimalist Scandinavian to classic luxury. Thai interior designers and architects frequently specify Cibes lifts as part of the overall interior scheme, particularly the Cibes Air 2 (glass shaft) and the V90 Galaxy (panoramic glass cabin).

Question 23

Does the lift work during a blackout?

Accepted Answer

Yes. The lift continues to operate during a short power outage thanks to the ARD (Automatic Rescue Device) battery system. The ARD moves the lift to the nearest landing and opens the doors so passengers can exit safely. For extended outages, the lift remains parked at the landing until grid power returns. The emergency phone stays active throughout, connected to the Cibes 24-hour support line.

Question 24

How long does a typical project take to install?

Accepted Answer

Most Cibes lifts are installed in just 3–5 days thanks to the pre-fabricated modular design — far faster than the several weeks a traditional lift requires. Site preparation and delivery lead time are additional and vary by project.

Question 25

How long does it take to receive a quotation?

Accepted Answer

Our team will contact you within one business day to confirm the details and explain the quotation process. The time required to prepare your quotation will depend on the information provided and the requirements of your project.

Question 26

What certifications does the Cibes lift have?

Accepted Answer

Cibes lifts are fully certified:– TIS (Thai Industrial Standard)– CE Mark (European Safety Standard)– EN81-41 (European Standard for screw-driven home lifts)– EIT (Engineering Institute of Thailand)– Compliant with the Thai Ministerial Regulation on Lifts B.E. 2549

Question 27

What is the warranty coverage?

Accepted Answer

5-year warranty on parts with nationwide after-sales service across Thailand.

Question 28

What safety features does a Cibes home lift have?

Accepted Answer

Cibes lifts include a 6-layer safety protection system covering mechanical, electrical, and emergency conditions.

Self-locking screw drive: the platform cannot free-fall, even in a power outage
Automatic emergency braking: the lift stops immediately when an obstruction is detected
Safety doors with electromagnetic locks: doors lock automatically during travel
ARD emergency backup battery: moves the lift to the nearest landing during a power outage
Emergency phone: connects directly to a 24-hour service line
Safety edges (platform lifts) and safety light curtain (cabin lifts): detect obstructions and stop the lift instantly

Additional features include child lock controls, smooth-start and smooth-stop motion, and IoT remote diagnostics for early fault detection on our latest generation of lifts.

Question 29

Are CAD files available for download?

Accepted Answer

Yes — free download after registration:– AutoCAD (.dwg) — 2D drawings for all views, all models– Revit (.rfa) — 3D BIM models with parametric data– PDF — Dimension drawings for printing and client presentations

Question 30

Can I visit a showroom without an appointment?

Accepted Answer

Yes, you can visit during each showroom’s opening hours. However, we highly recommend booking in advance by calling 02-114-6499 or contacting us via LINE: @cibes. This helps our team prepare for your visit and provide advice based on your needs.
Cibes Lift Thailand has showrooms in Bangkok, Chiang Mai, Phuket and Udon Thani. You can see and try our lifts, explore material and design options, and discuss your project directly with our team.

Question 31

Can the lift be customised to match my project's design?

Accepted Answer

Yes. Every Cibes lift can be tailored — cabin colour, wall finish, glass, lighting and door configuration — so it fits the architecture of your home or building. Our team helps you choose options during the design stage.

Question 32

How do I request a custom drawing for my project?

Accepted Answer

Please fill out the &#8220;Request Custom Drawing&#8221; form on the right. Our engineering team will prepare the drawing based on your specifications within 3-5 business days.

Question 33

How long does it take to install a Cibes home lift?

Accepted Answer

A Cibes screw-driven lift is installed in 5 to 7 days on site, depending on the model, the number of floors, and site conditions. A conventional hydraulic or traction lift typically takes 2 to 4 weeks to install. The shorter Cibes timeline is possible because the lift arrives as a pre-fabricated system with the shaft, platform, and drive unit ready for assembly. No machine room or pit construction is required (when using a ramp).

Question 34

What happens during a power outage?

Accepted Answer

Cibes lifts have multiple safety layers:– Emergency Lowering — automatically descends to ground floor on battery backup– Doors can be manually opened from inside– Emergency lighting and intercom inside the cabin– No entrapment risk

Question 35

Does a Cibes lift require a shaft?

Accepted Answer

It depends on the model — Cibes Air is shaftless. V70, V80 and V90 require a shaft but no pit. See the Shaft Dimensions Guide for each model for details.

Question 36

Does Cibes Lift Thailand provide after-sales service?

Accepted Answer

Yes. Our after-sales team provides support from lift handover and user guidance to maintenance, repairs and spare parts. We also offer a 24-hour service hotline for reporting issues, requesting technical advice and coordinating assistance in an emergency.

Question 37

What happens if there is a power outage?

Accepted Answer

The Cibes ARD (Automatic Rescue Device) battery activates automatically when grid power is lost. The lift moves under battery power to the nearest landing, opens the doors, and allows safe exit. The Emergency phone remains connected to the 24-hour Cibes support line during the outage. The ARD battery is monitored continuously, and the system alerts the service team when battery condition degrades, so the battery can be replaced before failure.

Question 38

What warranty and after-sales service comes with each project?

Accepted Answer

Every installation includes a manufacturer warranty plus local service support. Our Thailand-based team provides maintenance, genuine spare parts and a 24-hour emergency line so your lift keeps running safely for years.

Question 39

Is the Cibes lift suitable for Universal Design / elderly access?

Accepted Answer

Absolutely — Cibes lifts follow Universal Design principles:– 900 mm wide doors (wheelchair accessible)– Low-mounted, easy-to-read buttons with Braille– Level floor entry (no step)– Automatic emergency stop– EN81-70 accessibility compliant

Question 40

What is the maximum number of floors a Cibes lift can serve?

Accepted Answer

Cibes platform lifts typically serve up to 8 floors, with travel heights up to 20 meters on selected models. Cibes Lift Thailand confirms the exact maximum during the site survey, based on the model selected and the building configuration.

Question 41

What is the smallest available lift size?

Accepted Answer

The smallest Cibes home lift footprint is approximately 1 square meter, suitable for a single passenger. Platform sizes scale up to large units that accommodate a passenger, a wheelchair, and an accompanying carer. Cibes offers up to 41 platform sizes across the V-series, so the lift can fit narrow stairwells, corner installations, duplex voids, and unusual floor plans. Cibes also has a larger A8000 Extra able to fit medical beds.

Question 42

What LOD level do BIM files support?

Accepted Answer

Our Revit (.rvt) files support LOD 300 — sufficient for coordination, clash detection and shop drawings, but do not include MEP connection details (LOD 400+).

Question 43

Is there a fee for downloading?

Accepted Answer

No, all drawing files are free to download, provided as a convenience for architects and engineers in their design work.

Question 44

How much electricity does a Cibes home lift use in Thailand each month?

Accepted Answer

A Cibes home lift typically costs 50 to 150 baht per month for a family making 8 to 12 trips per day. The system draws 0.3 to 3 kW only during travel and consumes almost nothing in standby mode, far less than a single air conditioner.

Question 45

How much more energy efficient is a Cibes lift than a hydraulic lift?

Accepted Answer

A Cibes screw-drive home lift uses roughly 45% less operating energy than a comparable hydraulic system. The EcoSilent drive runs only during travel and removes the constant-pressure load that hydraulic systems carry.

Question 46

What percentage of a Cibes lift can be recycled?

Accepted Answer

Cibes Lift Group’s flagship platform lift model reaches 91% recyclability by mass, verified in the 2025 Sustainability Report. The group-wide target is 90% across all lifts by 2030. Steel, aluminium and glass all return to standard recycling streams.

Question 47

How long does a Cibes home lift last?

Accepted Answer

A Cibes home lift is designed for a service life of 20 years or more under proper maintenance. The mechanical simplicity of the screw-and-nut drive contributes directly to long service life. The aviation-grade aluminium shaft does not corrode, even in tropical humidity or coastal salt spray. Cibes lifts installed in Europe in the 1990s and early 2000s remain in daily operation today, supported by ongoing parts availability.

Question 48

Does a Cibes lift work reliably in Thailand's heat and humidity?

Accepted Answer

Yes. Cibes home lifts are engineered for tropical climates including high humidity and ambient temperatures common in Thailand. The EcoSilent screw drive contains no hydraulic oil, removing a major heat-related failure mode found in older hydraulic systems.

Question 49

Which sustainability standards apply to a Cibes lift?

Accepted Answer

A Cibes lift is built in ISO 14001 certified production, carries the European CE mark, and is covered by the annual Cibes Lift Group Sustainability Report under an ESRS-inspired framework. A third-party verified Environmental Product Declaration is available for the Cibes Classic, and the Gävle production unit is REACH compliant.

Question 50

What are Cibes Lift Group's climate targets?

Accepted Answer

For 2030, Cibes targets a 50% reduction in Scope 1 and 2 emissions from a 2022 baseline, 90% renewable energy in production units, and a 20% reduction in Scope 3 emissions intensity per unit of revenue. The targets are aligned with the Paris Agreement 1.5 degree Celsius goal.

Question 51

Can a Cibes lift contribute to green building certification in Thailand?

Accepted Answer

Yes. A Cibes lift can contribute to credit categories under TREES, LEED and BREEAM, typically in energy efficiency, materials and resources, and indoor environmental quality. Cibes Lift (Thailand) supplies the supporting documentation for credit submissions.

Question 52

What is Cibes?

Accepted Answer

Cibes Lift Group AB is a Swedish home lift manufacturer founded in 1947 in Gävle, Sweden by civil engineer Bertil Svedberg. The company specialises in screw-driven platform lifts and cabin lifts for residential, commercial, and accessibility use. As of 2026, Cibes has installed over 100,000 lifts across more than 70 countries, with manufacturing facilities in Sweden, the United States, China, and Poland.

Question 53

When did Cibes start operating in Thailand?

Accepted Answer

Cibes entered the Thai market in 2011 through a distribution partner. The Thai direct-sales subsidiary was established in 2016 and celebrated 10 years of direct operations in February 2026. Cibes Lift Thailand now operates a flagship showroom in Bangkok plus regional showrooms in Chiang Mai, Phuket and Udon Thani.

Question 54

How many branches does Cibes have in Thailand?

Accepted Answer

Cibes Lift Thailand operates 4 branches nationwide, with the headquarters and main showroom in Bangkok.

Bangkok (flagship showroom)
Chiang Mai
Phuket
Udon Thani

Coverage extends across Bangkok and surrounding provinces, Chiang Mai in the north, Phuket and Koh Samui in the south, Udon Thani in the Northeast, Hua Hin and Cha-am, Pattaya on the eastern seaboard, and Khao Yai. Site visits, installation, and emergency service are available nationwide.

Question 55

How many lifts have Cibes installed worldwide?

Accepted Answer

Cibes has installed over 100,000 lifts in more than 70 countries since 1947. The Cibes Group operates four manufacturing facilities: the historic plant in Gävle, Sweden (founded 1947), a North American facility in Peoria, USA (opened 2008), a research and production hub in Jiaxing, China (opened 2020), and a parts and training centre in Gdansk, Poland (opened 2022).

Question 56

How much does a 2-storey home lift cost in Thailand?

Accepted Answer

2-storey home lifts in Thailand fall into 3 clear price tiers.

Tier
Price range
Typical product

Budget
200,000 to 600,000 THB
Local-assembled lifts, basic specification

Mid-range
600,000 to 1,200,000 THB
Imported lifts, mid-level certification

Premium (Cibes)
1,200,000+ THB
Swedish manufacture, EN81-41, 20+ year design life with proper maintenance

The Cibes premium tier includes full Cibes Lift Thailand after-sales support, factory-trained engineers, and genuine spare parts supplied from the Cibes factory network.

Question 57

Can I get a free quotation?

Accepted Answer

Yes. Cibes Lift Thailand provides a free, no-obligation quotation. The process includes a free site survey by a Cibes team, a written quote covering the lift, installation, and warranty, and a consultation on the most suitable model and configuration. Request a quote by:

Phone: 02-114-6499
LINE: @cyp9496a
Email: support_th@cibeslift.com
Online: contact form on cibeslift.co.th

Standard response time is within 24 hours on business days.

Question 58

Is a lift pit required?

Accepted Answer

No. Cibes screw-driven lifts have a self-supporting structure and do not require a lift pit. The lift sits on the existing floor slab with no excavation, although a provided access ramp is needed in this configuration. This makes Cibes lifts well suited for installation in existing homes, condominium units, and retrofit projects where excavating a pit would be expensive or physically impossible.

Question 59

Is a machine room required?

Accepted Answer

No. Cibes lifts use a screw-and-nut drive mounted inside the shaft, so no separate machine room is needed. This frees up usable floor area in the home, allows installation on rooftops and penthouses, and reduces the architectural footprint compared with traditional traction lifts that require an overhead machine room.

Question 60

What civil and electrical work is needed before installation?

Accepted Answer

Cibes lifts require a level concrete floor, a standard 220V single-phase electrical supply is often enough, and a clear vertical envelope through each floor served. Specific requirements:

Civil: Level slab with minimum compressive strength of 250 kg/m² (typical Thai residential slabs exceed this)
Electrical: Single-phase 220V AC at 50 Hz, dedicated breaker, and an earth (ground) connection at the lift location. Three-phases 380V is also available.
Structure: Clear shaft envelope through each floor served, with opening dimensions matching the lift model

The exact civil and electrical scope is confirmed during the site survey and listed in the installation drawings.

Question 61

How is a screw-driven lift different from a hydraulic lift?

Accepted Answer

A Cibes screw-driven lift and a hydraulic lift differ on every major specification.

Feature
Cibes Screw-Driven
Hydraulic Lift

Lift pit
Not required
Required, typically 1.0 to 1.5 m deep

Machine room
Not required
Required, separate room

Hydraulic oil
Limited (lightly on the screw)
Required, replaced every 5 years

Retrofit into existing home
Very easy
Difficult and costly

Installation time
5 to 7 days (for 2 stops)
2 to 4 weeks

Noise level
Very quiet, library-level
Pump and motor noise

Annual maintenance cost
Low (fewer parts, less oil)
Higher (oil changes, seal replacement)

Free-fall risk
None (self-locking screw)
Mitigated by valves

Suitable for outdoor
Yes (aluminium shaft)
Limited

Question 62

How is a screw-driven lift different from a traction lift?

Accepted Answer

Is the screw-driven system reliable for daily home use?

Question 63

Is the screw-driven system reliable for daily home use?

Accepted Answer

Yes. Cibes lifts are designed for daily residential use with a service life of over 20 years or more under standard maintenance. Many Cibes lifts installed in Europe in the 1990s and 2000s remain in daily operation. The drive uses a single screw and nut as its main mechanical component, which has far fewer parts to wear out compared with hydraulic systems (pump, valves, seals, oil) or traction systems (cables, sheaves, counterweight).

Question 64

Can children use the lift safely?

Accepted Answer

While Children should always use elevators under parental supervision, the built-in child safety features in Cibes Lifts include:

Child lock to prevent unauthorised operation
Light curtains and safety edges to prevent door entrapment
Smooth speed profile with no sudden acceleration
Low-effort door controls suitable for older children
Emergency call button clearly marked and reachable from any height

Parents typically activate the child lock for younger children and remove it as the child grows.

Cibes UNO 4 Stops (1035 x 1450 mm) @Lub D Bangkok Siam

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